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| - This used to be my favorite hotel in Vegas, with it's hip vibe and cool rooms but maybe I'm getting older (or the HRH is) but it seems to have lost it's cache. I booked a room in the Casino Tower for $69 for a Saturday night with a rate that was supposed to get me a drink credit, but when checking in, the front desk clerk just played dumb and basically told me that if I didn't see a voucher on my reservation I wasn't going to get it. Okay, that's fine that they're not honoring their special but dial down the attitude----with Vegas in a nosedive, maybe you should be a bit more customer-focused or you might not have a job in a few months.
Okay, enough with the snarkiness. My basic reason for downgrading the hotel is 2 fold: the Casino Tower rooms are in DESPERATE need of a renovation and there's always crazy noisiness in the hotel hallways at all hours of the night. I understand that this is a party hotel and I'm no longer in my 20's, but please all you drunken idiots that like to bang on the light fixtures in the hallways at 4am, give it a break! Some of us do like to get some sleep while it's still dark outside. As for the rooms, while big they are pretty much a dump with broken door handles, holes in the wall and mold in the shower. Thankfully the beds are the only saving grace still being quite comfy despite the fact that they haven't been replaced in a decade. I realize that the 2 new towers are the place to be but it's still no excuse for renting out ratty rooms for the prices they're charging. Based on what others have said here, I should have used Priceline to get one of the newer rooms for about the same price.
One other thing----the new Casino addition seems to lack any soul to it. We went in there and it was virtually empty with none of the hipness of the original Casino area (with it's circular bar in the center). Only good thing was that we won $400 from the machines there which more than offset the "lost" drink credit!
If you're under 30, from NJ or just want to party for 24-48 hours straight, then this is the hotel for you. Otherwise for the same money, I'd choose the Palm or Mandalay Bay.
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