We originally took our 1998 Jeep Cherokee to a transmission shop close to our home. I had warned my husband about how some shops will try to tell you right off the bat that you need a rebuild done (have experienced this many times in the past). The first shop gave us some crazy number of $1500 plus and that may not even solve the problem. So we decided to take it to AAMCO for a second opinion. Ricardo called and told us that they would require a few hours of labor to dive into the transmission and try to solve the problem for us. No matter how long it took, he would only charge us for two hours. That was cool with us. We heard from him the next day and he informed us that they couldn't diagnose the issue and most likely it had to do with the Electronic Control Module and that we should take it to a place that could look further into that. He also decided to not charge us anything for the time spent looking for the transmission issues. We ended up fixing the issue ourselves by cleaning the plugs on the ECM. If it weren't for Ricardo's honesty and idea to check the ECM, we would have most likely spent a fortune on fixing an issue that didn't exist- like what the first transmission shop wanted to charge for. In a world of repair shops that insist on raking people over the coals, it's nice to have a place like this AAMCO and someone like Ricardo who tells the truth and gives you great advice on top of it. Thank you Ricardo!