Our knives were 5 years old and had never had them sharpened... HUGE difference it is so much nicer and efficient to have sharp knives! They had a fast turnaround time (one day), were very friendly, and good prices (for 12 knives I think it was around $40). Good experience and well worth it. On a side note this is definitely a "local" business, a woman who I am assuming is the owner came out and talked for a few minutes just to say hi and thank me for using their services when I picked up the knives. I will be back there again.