THE FOLLOWING REVIEW WHICH I COPIED FROM AN EARLIER YELP POST BY NYMETS ON 10/18, WAS EXACTLY TO THE SCRIPT I WAS HANDED BY GRACE ON SUNDAY.
I HAD PARKER AND SONS DO THE INSTALL.
ONLY PROBLEM..AHS WILL ONLY GIVE ME $258 TOWARDS THE $950 INSTALL AND I NEEDED TWO WATER HEATERS.
AHS IS A RIP OFF AND GRACE CAME THISCLOSE TO THE LINE, WITHOUT CROSSING IT.
Let us pray - you don't use Grace!
First item out of the technicians mouth - hope we don't have the "M" word. Mold. Oh, by the way we also have a company that does water removal/cleanup and your home warranty will cover it. Approx 3-4K, yet my deductible is 1K. I chose to remove the 2ft x 2ft drywall in front of the water heater, remove the insulation and air dry. Problem solved.
AHS will cover the water heater and labor to install.
Non warranty items from Grace totaled $835. One must ask themselves, how is this possible.
Grace Plumbing non warranty details:
- New drain Pan and pipe going outside ($285).
- Temperature relief pipe must be slightly sloped ($190).
- Drip leg needed off of gas line ($186).
- Dispose of old water heater ($125)
Lowes Plumbing details:
- New drain Pan and pipe going outside ($20). New pan placed underneath water heater. My option to run line later. Grace said this would void warranty.
- Temperature relief pipe must be slightly sloped ($0). When hooking up new pipe, just need to angle down - part of install.
- Drip leg needed off of gas line ($0). Not required in Phoenix.
- Dispose of old water heater ($0)
Whirlpool gas furnace options:
6yr - $430
9yr - $540
12yr- $640
Labor $280 + $85 parts. Any parts not needed, you return to Lowes for a refund (mine was $35).
Basically, I had a complete install of a 9yr Gas water heater for $920. I asked for a cash option with AHS, which will cover the complete amount.