This Pep Boys sits in the middle of the most decrepit and sad shopping center in Phoenix. It looks like they may be the final holdouts in a plaza that at some point must be torn down for the sake of humanity.
Anyway, I needed a rear license plate light for my car and figured this place would have it. They most certainly did. I had to wait for the talkative cashier who was hanging out with the customer in front of me (they seemed like friends) before I could get him to help me.
He pointed me in the direction of the back of the store where I wandered around looking for the light I needed. It took a couple of minutes, but I found it. So, back to the front I went to pay for the light. I was the only customer in the entire store at this point.
For me, this place was alright. Not excellent service by any means, but that's ok. I'm more interested to see if this Pep Boys still exists in a year or two if I'm totally honest.