| rev:text
| - I moved into the complex (Phase 2 from what I'm told) in August 2013. At first, everything was great, the leasing office people we nice, the apartment was clean and on the surface looked well-maintained.
Soon after, things started to go downhill.
The neighbors above me were extremely inconsiderate. There would be pounding and running at all hours of the night and when I went up there to ask them to be quiet, I would get a blank look. I would also find towels, food wrappers, empty bottles, and other things on my patio, almost like they would stand in front of my patio and just toss it over there when they were done with it. (Many times I found the children sitting on my patio wall (a few times with their electronic devices plugged into the outlet on my patio) and the adults would use my wall as a table when they were using their hibachi at the bottom of their stairs.) I once called the leasing office to complain about the noise and was told straight out "it's your word against theirs, so there's nothing we can do."
Some of the maintenance issues were never resolved, but my request was always set to "completed."There was always gravel in the sidewalks and candy wrappers in the gravel all over the place. I was uncomfortable opening my blinds because I knew that there would always be kids playing right near my patio, regardless of the time of day, so I never opened them. Countless times I would hear balls hit my patio doors and hear someone come onto my patio to retrieve the ball. I caught them a few times and they just ignored me.
Like a few other reviews have said, it was advertised as a gated community. No one told me that one set of gates would remain open while the leasing office was open. And the set of gates closest to me were often not working and would remain open 24/7. I never saw any security walking around.
I also did not know at the time that I moved in that the water bill was a combined bill. Meaning that it didn't matter how much water you used, they took the total and everyone who lived in a 1-bedroom would pay so much, everyone who lived in a 2-bedroom would pay so much, and so on. So even if I was gone for the entire month once, my water bill was still almost $50.
Moving out became another issue. I was told there was going to be an $85 cleaning fee and thought that would be the end of it.
I was planning on turning in my keys on the Monday before I flew to my new home (we were going to be leaving on Thursday morning.) However, when I called the leasing office on that Monday, I was told that no, they would not be doing a walk-through and that they would only be able to do one if they had time, which they didn't. I wanted the walk-through to make sure that I would not be charged for wear and tear and that I would be able to fix any issues before I left. When I told the leasing agent on the phone that, I was told that I would need to return the apartment to the condition it was when I moved in and that if I did, there would be no additional charges. I had been told there was a cleaning fee. I didn't know I needed to completely clean and scrub the apartment myself, however, I was confident that there would be no extra charges tacked on to the $85.
After being told that I would be invoiced within a week to let me know if there were any charges, I checked my online account a month later and found that I owed more than $200. There was a charge for "power stretching throughout the apartment." When I e-mailed to find out what that was for, I was told that it was for the carpets. Now, after I vacuumed the apartment for the first time, the carpet started to bubble. I spoke to a friend of mine who lays carpet for a living and he told me that if it had been done properly, the carpet should not have bubbled. My parents have lived in a house for more than 50 years and the carpet has not started bubbling until about 2 years ago if that tells you anything. So, I felt it was wrong for them to charge me just because the carpet had not been laid adequately. But, I paid it anyway, knowing that I would not recommend them to anyone nor would I be returning.
There were more bad aspects about living at Camden Palisades than there were good. I did have very sweet neighbors for about a year until they moved because their rent had gone up more than $100. And because it was close to restaurants and grocery stores, it was very convenient. But I do not think it was worth the amount I was paying in rent. I had rented from Camden before and was quite pleased with the experience, which is why I went back to them. Unfortunately, I will not be returning after this last experience.
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