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| - Simple and to the point: I went in at 3:15pm, and left at just past 9pm with the car I had my eyes on since I first said "I NEED a new car". I could say they did a horrible job with keeping me in there for nearly 6 hours...but keep in mind I am difficult and very picky. Read on, I actually got what I wanted and it was worth my time.
I had set spending limits, and already pre-approved myself for loans through Capital One. I thankfully have been able to reduce debt so significantly that I am now well below the printed dealer APR average (hooray). Angel the Internet Sales Manager quickly greeted me and helped me look over cars. I inquired about the Honda CRV which had been nearly purchased the day before...however it was in my sight! Angel kindly made sure he knew my limits and of course took down my parameters so he could test them later, like any good salesman would. Personable and kind, he helped me look at a few SUV models like a Rav 4 and an Escape. I wanted the CRV.
We took the Rav 4 for a spin and it was nice, and we were actually going to proceed with the buying process, until he and I found out he was way off on pricing. I quickly advised him I was not going to continue, and laid out my rates again....hence the 1 star off. Back in check, Angel looked the CRV over again and realized it was way below the Rav 4 (and is a nicer car, mind you). We proceeded through price quotes and we went above my limit. Thankfully my APR and credit worthiness were able to bring down rates which included a full powertrain warranty for 112 K miles. I came in expecting to pay more for the warranty and hit the projected total. I said yes and rang the bell.
It was already 7, and time flew by. I was not tired, I was too busy being wrapped up in the moment...My first real adult moment in my mind: purchasing a car. No more parents involved. Now it came time for financing. I spoke with Iron, a good looking guy with a quick whip and knowledge for car financing. He apologized for my long wait (I did not realize the time until he mentioned this) and said he would cut me a deal. He sure did. We worked out a few extra months of payments, changed to bi-weekly payments which in turn reduced my principle by thousands. Did I mention this included Gap insurance and the protection against the flimsy warranty Honda provides? Now my engine, brake system, etc. are all covered for many years to come....all while keeping me at the same monthly rate I came into financing with. He did not upsell me on other gadgets, it would have taken an additional hour at least for that. It normally takes about 2.5 hours to finish financing, and we completed it all in about 45 minutes folks. Iron ROCKS!
Overall, its about getting what I wanted. I wanted a 2011 CRV, under 50,000 miles, and at a good rate that I can suck up and pay. I got just that at Bell Honda, I rang the bell, and they were able to deliver. Four stars goes out to the dealer...It could easily be 3 because they made me sit around so long, but thats expected at a dealer honestly, and I knew it coming in. I suggest you go online and look at their rates, then reach out to Angel to get Fleet pricing. Angel always uses Iron from finance, and the two made the entire process go easy...no manager needed.
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