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  • Stepped into the store (bike in pieces in my hands) and explained that my handlebars had been stolen in Vancouver. I was not greeted but asked the question "do you have an appointment?" And "we cannot accommodate you until July 9". I then asked if they could recommend another location that might be able to accommodate me sooner and the response was "nope!". This was the worst customer service I received in a long time. My business goes to Lifesport where I was greeted, commiserated with and accommodated day-of.
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