I have been a member for about a year. Every visit there seems to be less equipment working and the workout areas less clean. Today a sign said the pools were closed until further notice. Surprisingly, people were using the pools. Staff told me they did not "write the signs" and had no idea when the pools would close or open.
TV's for the most part were not working on the cardio machines. The staff told me it was because the remotes did not work. The working staff tends to be friendly just not helpful.
The accounting folks are not friendly or helpful. Recently my credit card # changed and I forgot to update with them. First glitch in a year and I was treated like a criminal.
I believe whomever is managing this place is way over their head or simply incompetent.