Horrible experience overall.
When working with the finance department, they attempted to raise the interest rate 2 points over what I qualified for - basically for added dealer profit (yes, this practice is legal - but unethical). Then the finance manager offered to lower my interest if I bought a warranty from them. Long story short, they didn't get by with it - and I also quick refinanced the loan to get an even better rate. They openly admitted to doing this and justified it by the fact their finance department is a "profit center". I'm not talking about potential partnerships these guys have with finance companies where they may get kickbacks - I am referring to the fact I was approved for interest rate "X" and they tacked almost 2 points right on top of that! So, you decide.. but this practice is not very ethical. There are too many options to deal with a place like this.