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  • Just to confirm after the employee at this location screwed up my new two year contract and they refused to fix their own mistake when I went back into this store. The guy on the Verizon HELP (HAHA) line said he was going to call me in a few days to take care of it. Of course, I was not surprise that I NEVER heard from him. So if you really feel like you want to use Verizon despite their horrible customer service and incompetent employees, then at least save yourself a lot of hassle and money by going to another Verizon location where they actually have employees that know how to do their job correctly.
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