They have some great things on the menu. I've been here three times. I want to like and support this place but here's why I can't.... they often don't have the things on the menu that I want. I actually notice that they have a fraction of the things on the menu. Hard to run a business without product. It's a shame.
I'll also add in, while no one has been rude or unfriendly, it peeves me when I they are out of things or when I've asked for additional info about ingredients (like what's in your jam) the response is an apathetic 'I'm sorry' that isn't genuine or warm.
Overall my assessment is that this is a good concept but it's not customer focused, i.e. not enough product and not a careful or compassionate apology or rationale from the staff.
Good luck getting what you want of you go. If you luck out you'll likely be happy but with the pain of parking in the area and so many other options, I'll not make another attempt. This was strike three for me.
If you go I recommend the oatmeal. I do not recommend the trail mix. Totally overrated.