Unfortunately, every experience I've had at this store has been rude. condescending treatment. Literally had "salesman" walk away from me mumbling. Just yesterday I wanted to get a new device, which was actually in stock. I was told I could not have it for the price listed online & they couldn't take online orders. Hmmm. Well I called ATT & I got the phone for the price I wanted with all my fees waived. THAT'S CUSTOMER SERVICE. ya'll are selling electronic devices, right? I will NEVER step foot in your store again. How sad this treatment is allowed & apparently condoned. When I asked why I couldn't get online price the person answered me "I just told you why" WHOA! What? I'm not sure who runs this store, but it's a sad sad reflection. This is why ATT customers are leaving. I almost did, powered thru & AT&T was redeemed. But not thru the store. If your thinking of getting a new device this store can be for browsing, but lord don't try getting any actual service.