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  • Because my first round of IVF with Dr. Patel was a success, from the medical stand point they are great! My OB office doctors all know him and think he's fantastic. Not my bedside manner style if I'm honest but if you are good at what you do I don't care if you make me feel good about it. From the teaching standpoint, there is much to be desired. I'm an RN so I felt very lucky to know how to draw up medication/give injections and created a calendar for myself to keep on track. Their education resources and methods are pretty novice. Scheduling and wait times weren't horrible, sometimes it took a while for someone to get back to you. Billing has been a nightmare! I am fortunate to have insurance coverage for fertility treatment so when they told me I needed to pay my 50% upfront, I hated it because I would much rather it go through my insurance first and then send me the bill. Trust your gut because according to all my claims they actually now owe me money because I paid too much up front. I'm still getting 30 page bills saying I owe them $1200 which I have ignored because I know it's not accurate and I haven't made the time to contact them to say no you owe me money... Please pay attention to your bill. If you have insurance, they have to submit every claim to your insurance and you can get those records which should tell you how much you actually owe them. UPDATE: I was informed that they now have a different billing manager who called me today to inform me that they do owe me money to which they will be sending to me and to ignore the previous bill. Also, they have had a lot of new changes so hopefully all their issues will resolve. It's nice to hear and I hope Dr. Patel can now have good people working for him that care/know what they are doing because he's good at what he does.
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