I was surprised to see bad reviews about this place because I had a wonderful experience. Looking at the dates of the bad reviews I'm thinking the owner read them and improved the services based on complaints in the past.
It was easy to book and they called to remind me of my appointment.
Janelle was taking care of me today. I purchased a Groupon for a 2 hr spa treatment with a mani/pedi, massage and facial.
She started with the massage which was relaxing. Next was the facial. Janelle asked me about my skin so she could use the appropriate products. She told me about each product she was using as she put them on; all of them being organic.
Next was the mani/pedi which was done very well. Not a huge variety of colours but I found two that I liked.
The place was very clean, and there was a nice view of the water front. The foot bath was cleaned after my mani/pedi as well.
Spa water and tea were available and the sounds of relaxing music and a waterfall were present throughout the spa. I was pleased with the massage/facial room as well. One of my biggest pet peeves at spas is being able to hear walking, talking and every little sound while you are getting a massage as it ruins the ambiance. Here, I didn't have that issue. There were few noises but nothing that was disruptive to the serenity of my treatments.
I would go back here for sure. A nice, affordable spa.