I only recommend going to this store if you enjoy being treated like a piece of trash. The worst customer service.
I went into a Teavana store today to see if I could use my birthday reward. The lady in the front said "yeah I guess. If you want" I said that I did and she said "we have x and x flavor ready to go". I asked if could get another flavor and she responded "like I said those are the flavors I have. I'm not making you anything else." So complimented her on her award winning customer service and asked for her name. She then said "I mean I'll make you a drink if you want but you need to make that clear" I responded that she was less than welcoming and very very rude. She said "yeah, that's your problem not mine".
This was the store in chandler fashion center in Chandler, AZ on Sunday, October 1 at 3:25 PM. It's the only teavana store near me. Needless to say I have no desire to return. She treated me like I was complete piece of garbage.