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  • This has been my favorite pizza place for about 7 years now. My family loves it BUT my review that would have absolutely started at a 5 is a 3 and that's being generous. The last time we ate there the pizza was so full on charcoal nastiness on the bottom. We were discounted and apologized for the ovens not being cleaned correctly so I gave t a slide for my favorite pizza place. The service has continually gone down in the last... eh... 1.5 years or so. Anyways this last time had me in. We decided to get delivery and we NEVER got to order. Literally answered immediately and put on hold 4 different times adding up to a total of TWENTY minutes just to order a pizza. It was ridiculous. I understand being busy but clearly you have a person near a phone since the same dang girl answered each time, stop what you're doing for 3 minutes and take a order instead of losing an order. 20 minutes of no one available for a call is a little ridiculous not to mention is was already after peak dinner time when we were trying. Step it up Metro, I'm losing all desire to show up for what was awesome food and service.
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