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  • Korean food experience starts with superb service. Here at 5 star, I give them less than 1 Star if I could. We were seated right away but after that nothing went right. It took them ages to take our order. They were busy and unorganized. I went with a party of six. They were taking orders for people who came much after us but we were left with a glass of water they start with. After taking our orders, it felt like ages till our food arrived. I actually had to mention to the lady that we had to wait for so long. Our waiter who claimed to be New didn't know what he was serving also. When our food came out, he just left it at the end of the table. When we asked him what it was, he says I don't know, I am New. We had to figure things ourselves. The lady who seem really busy herself later came to tell us what each one was. Once which was noted mild on the menu and we ordered mild were extremely spicy and once we ordered spicy were mild. When we mentioned that to the lady, she says this soup is never mild. -- I don't know why the heck they have that as an option on their menu. It's J-2 on their menu. We ordered 2 appetizer, 4 different soup dishes and one bulgogi. One of our appetizer didn't come till we actually had to ask what happened to the rice cake order??? Well... our waitress didn't even put the order in the kitchen. So after we had all almost finished eating- our appetizer came out. The lady was working really hard but I can't see her being able to handle all the customers by herself. The food wasn't at all impressive either. I have had much better Korean here in Madison. I think New Seoul is way better. If u plan to try this place, have a lot of patience. For me- it's my last time here for sure.
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