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| - Just visited this particular location for the first time and was finally pleased with a smooth ordering process at Fired Pie. I was greeted by a gentleman who was restocking chicken, to whom I said that I'd like to order a vegetarian pizza. He asked one of the other line cooks if he had clean gloves and would make it for me. This was a first, in my visits to two other locations. At least these guys were proactive and made an effort, where as other locations in the past just shrug shoulders and look confused. After cross contamination (the same gloves diving into meat & going straight into veggies or salad lettuce) was an issue several times at other locations in the past, rather than leave a bad review, I contacted FP directly. Fred responded to my message and said that if a guest makes that request, be it vegetarian or allergy related, the line cook is to handle the order all the way down the line, and even use a clean cutter on a pizza. At least they responded positively and seem to be trying to ensure the customers are satisfied with the cleanliness.
I think the pizzas and salads are great, the concept is great, AND the way ingredients are handled needs to be TIDYED UP imo. There is still a lot of natural "spill over" cross contamination, and I still watch cooks go from chicken or other meats directly to lettuce or veggies. If that's happening, does it really matter if and when I ask someone to charge their gloves?
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