My friend and I booked appointments on the recommendation of another friend who raved about her pedicure. Only then did I read the previous reviews on here and became wary but because we already had the appointment and the location was close we decided to go. We were so glad that we did.
We were so delighted with the treatments we received that I joined Yelp so that I could write a review that this place deserves.
Here are all the good things we liked about Elite Nails:
1. We booked appointments and they actually took us at the appointed time. So many times I've booked an appointment at a nail salon only to find that it wasn't really an appointment as they took walks-ins first who happened to walk in the door at the same time. While I was having my gel polish manicure the receptionist asked my operator how long a walk-in would have to wait for a polish change. She looked around and then said fifteen minutes. So many times I've heard salons underestimate wait times so as not to lose a walk-in. Here the walk-in was invited to choose her polish and was receiving treatment within ten minutes.
2. The salon was very clean as well as calm and serene. There was no chit chat between the other manicurists and what we did hear was all in English. I don't mind some conversation but when it's extensive and in a language not understood by the patrons sometimes one wonders if they aren't the topic of conversation.
3. All the manicurists were extremely courteous and concerned to ensure that every step of the treatments were to our satisfaction. My friend had a gel polish pedicure and her operator began to apply the polish but then seemed concerned about it. She removed the polish, buffed her nails some more and re-applied the polish. My friend said that it had looked fine to her standards but apparently not to the manicurist. I asked if they had a type of gel polish that changes colour with the temperature. They didn't but asked where I had that done. (At home in Canada.). They sounded quite interested and said if I could get information about the brand name they would be interested to look into it.
4. The equipment appeared to be very clean and sterile. They even used a disposable plastic liner for each pedicure station's tub. In some salons the operators wear smocks which end up with quite a bit of polish on them. Here each of the operators wore their own clothing and I noticed that they were unblemished.
5. The massages that accompanied the manicure and the pedicures were heavenly. Loved the hot stone massage!
6. My friend's gel polish pedicure and my gel polish manicure and regular pedicure were very well done. Nice jobs, indeed.
7. The prices were great!