This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.