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  • Great setting in a fine hotel. Was looking for some classic drinks in a quiet classy old school setting with a good friend. We had other options - but we chose Speakeasy. Unfortunately we were turned away 20 minutes before closing despite being guests of the hotel and dressed in business attire. We were not some dudes in ball caps going in to grab a few bottles of Bud and think we are big time. Nor were we prima donnas seeking to have the entire staff stay past 11 so we could milk our one cocktail. With 20 minutes to go - the staff could have politely informed us that it was last call. Plenty of time for everyone to do it right. We could have joined the 8-9 other customers and all would have left at closing. Instead we were turned away with the bum's rush and we never considered the place again in our remaining evenings in the city. I know it's hard being in the service business near the end of a shift. However - that's part of the job. Try coming up with a solution that allows you to serve the customer without breaking the system rather than ending a potentially positive relationship before it begins.
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