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  • This place deserves 0 stars. They're the worst vet I have been to. First time I went there, I had to wait for 2 hours before seeing the vet for literally 3 minutes. He barely spoke to me and whizzed out of the room. I had some questions to ask him about my Yorkie, but he didn't have any time for me. This is what I waited 2 hours and paid $100 for? I was new to the area and this was the closest vet, so I decided to stay with them. My dog fell and she was limping badly on one leg, so I took her to this place. Another vet, very inexperienced, insisted that my dog had a luxated patella. My previous vet in NJ had told me that my dog's knees were good about a year ago. She recommended immediate surgery done at their facility by an outside orthopedic surgeon. My dad's a doctor and looked at the Xrays and didn't think my dog had a luxated patella. My dog's pet insurance doesn't cover luxated patella surgeries, so we would have to foot the $2300 bill ourselves. We took her to Buffalo Alta Animal Hospital for a second opinion. Dr. Hamm, a great vet and I highly recommend him, took one look at her and immediately suspected that my dog ripped her ACL. X-rays confirmed his suspicions. He said that her patellas were not luxated at all. However, b/c her torn ACL went untreated and was not detected immediately, she might develop other problems and recommended immediate surgery. He referred us to the same orthopedic surgery place as CHAH did. Dr. Hamm sent over my dog's X-rays to the orthopedic surgeon to make sure his diagnosis was correct and received confirmation. I asked him if she should have the surgeon on site at his practice, and he said no, b/c he didn't have the proper equipment and these surgeries shouldn't be done anywhere else but at the orthopedic surgery facility. Vets who recommend doing surgeries at their own facilities are just looking to charge more money because they get to charge for using their facilities. My dog had surgery to get her ACL repaired two days later. She recovered beautifully. My pet insurance also reimbursed me about 75% of the cost b/c torn ACLs were covered. I called CHAH and complained that they misdiagnosed my dog and b/c of their mistake, my pet insurance refused to reimburse the over $300 bill. They refuse to admit that they were wrong or change their records. No apology, nothing. Needless to say, I never went back there again. I'm a loyal patron of Buffalo Alta AH now. Bottom line, Centennial Hills Animal Hospital is GREEDY, INEXPERIENCED, RUDE, AND DON'T CARE ABOUT THEIR PATIENTS. OUR BELOVED PETS ARE ONLY CASH COWS TO THEM. DO NOT GO THERE.
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