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| - Back to La Belle Ville!
Having grown up in Montreal but not lived there for 20yrs, I always look forward to heading back...especially when work is paying! Hazaaah! And while I was looking forward to my stay at the IM, I was rather disappointed with several elements. Let's just say that my mom runs a way tighter ship.
List of grievances:
- Hidden charges: these were everywhere! Tax and surcharge for room service, no prices anywhere for mini bar (yes, i assumed it was pricey but full disclosure is preferred). Also, who doesn't have free wi-fi these days!?!? Their charge of $10 for 2h is unheard of. Luckily we got a code as part of our meeting but not after a few people had already ponied up the cash.
- Low quality products: first off, the remote in my room was infuriating! very hard to switch channels, increase volume and sometimes the remote ghost woudl take over and change channels when all I wanted was to mute it for a second. Very bizarre. Also, the towels in the bathrooms were like sandpaper. And i'm not being precious here...they were really rough. Also, it looked like the bathroom hadn't had a good upkeep in years. Paint chips and caulking coming off the bathtub. Verging on ghetto.
- Slightly crusty staff: i had to print out 1 page, sign and fax back to Vancouver during the meeting. I couldn't really believe how crusty the woman was at the desk about it. They like to hold meetings there so isn't this a common request? She could have just told me that the meeting would be charged to use the business center and sent me on my way. Wasn't too sure why it was an issue.
- General cheeziness: i'm not sure if this is a bad thing. One thing about us Quebecois is we like our cheese and not only in curd format. This hotel was clearly designed in the 1990s with it's lobby decked out in faux fur walls, sequins and feathered pillows. Or maybe it was designed last week. That's just a Quebec thing. But it is VERY cheesy. Including the ads for the absinthe bar with the promise of seductive red lips and the green genie. It put me off a bit but then I remembered my roots and just got into it. If you like nouveau chique and modern design this isn't your place though. You've been warned.
All in all, I think the Coast in Nanaimo is better which is kinda sad when you consider the international level of travelers going through Montreal. I would expect service level to be much higher. But it is walking distance to Old Montreal, Chinatown, downtown and St-Laurent so for the price, probably worth a look.
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