I have been going to name brand for about 5 years. I find good work clothes for cheap. No more! It has consistently gone down hill. The staff there always have a "better than" attitude toward me. Maybe it's just me I don't know. And they always seem understaffed and super slow. I was in line today for 45 min, then just left. People were there waiting over an hour for trade/ buys. I would rather just donate to goodwill then to get $4 store/ $2.50 cash for a bunch of good clothes.
Tips to owner: get quicker staff who don't seem half baked and train your staff on customer service. Also there is no reason you should have to wait for trade/ buys, then go have to wait in line to get cashed out. This makes no sense.