I love the pizza here and this isn't a reflection of the food. It's the shift in policy here whereby I can't just come in and order lunch at the counter if I want to without having a weird confrontation with someone about sitting, waiting, and ordering a $7 meal from the wait staff. It takes longer, ends up being more expensive and frankly I would probably make a different decision on where to eat. Either be a fast casual dining experience or don't be. Seems like every time I come here it gets a little more awkward. Really frustrating when I get caught in the waited table trap and then 3 people walk in behind me and can do the fast casual approach because they either ignore the staff or don't get approached because staff is busy. Fix this.