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  • If I could give a negative star I would. This is absolutely the worst company I have ever dealt with. My car was totaled in a car accident on Dec 3, 2016. They received the check from the insurance company on 1/25/17, and as of today--2/10/17--it is still not posted. Can't get the GAP to make their payment on the balance until the insurance check is posted. I call them, and get transferred 5 times!! No one can tell me anything other than I will have to wait until the payment posts. MEANWHILE, I am getting collection calls from WFDS, and, at the end of this I will have "late payments" on my credit. I asked WFDS to remove the late notices, and get told, there is nothing they will do about that. UNBELIEVABLE!!! They truly do not care about human beings. All they care about is the dollar. BE VERY CAREFUL if you use them for a loan. With good credit, and payment history, I never thought I would have an issue. Until now--and it wasn't even my fault. They need to be more like FORD or HYUNDAI---FORD called ME a few years back when we were having crazy wildfires in my area, and told me THEY wanted to help out & waived that months payment!!!! WFDS needs to take some notes--you can make money & care about people at the same time!!!!
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