I am basing this review on my Black Friday shopping experience.
I always have a good experience at Best Buy. The employees are always helpful and friendly, but I expected far less on Black Friday - technically Thanksgiving. It was hours after doorbusters, near closing, these poor employees missed out on time with their families, heck I would have understood if they were miserable.
This was my first stop of many and they set the bar so high no other store could compare.
Management must have been passing out candy because these employees were all a dream. From the young man in the TV section who cautioned me against my choice and directed me to another (Which I love) to the other young man in gaming that helped me (as a writer) find the perfect keyboard.
The check out girl was so pleasant and smiling. What could have been a typical, tense night of shopping was set off wonderfully by the well informed, super helpful staff of Best Buy.