Never had an issue with my drinks or staff at this location. Too small to have a drive thru. The seating is pretty large considering the whole size of the store itself. But it is somewhat difficult to get seating because people use giant tables for one person. If you're planning on coming with more than two people, I suggest someone camp out to get a good spot.
And no one's ever spelt my name wrong (I didn't even know "Vanessa" was difficult to spell to begin with) - PLUS!