i still don't have a chance to try it yet actually. went there with a friend that came from montreal and was being asked to wait for an hour. WTF..an hour just for a waffle..??? i'm not sure is it taste THAT good that you will have to wait for an hour while you can also have it in the plaza right across which tastes really good. (TNT plaza 2nd floor)
i think you can increase the number of machine or the number of employee, maybe there's the special marketing skill, but definitely not for me.