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  • This is the best Arby's on the west side, bar none! There's two reasons why this is true. First, the blonde guy at the drive-thru (he's been there for a while... I always get him) has top notch customer service skills. Very thoughtful and extremely helpful. Second, the food here is made fresh and it would seem they follow the corporate ad picture of how it should look rather than just slop it together and squish it up like most fast food places do. Alas, I am biased. I love the Arby's concept of roast beef and deli sandwiches (such a stark contrast to the usual burger/mexican options). It's not just the concept/offerings that are great, but many of their preparations actually taste LIKE FOOD! The smokehouse brisket is amazing, and at 6 bucks, it should be. Arby's was my very first job, back when I was a wee lad, and at the time they really only served roast beef and potato cakes. My, have they evolved. I never had a fast food horror story when I worked there (am I blind or did they just do it right?) Quality was always the focal point during meal rushes, and we never cut corners or served up the nasty. I take those positive memories forward when I order it today. I would put Arby's specialty sandwiches on par or better than your sit-down diner equivalents. With lower prices and a drive-through, the price/convenience factor puts them a step ahead. This location does it right. The few times I actually went inside, the dining room was clean and the service very friendly. If this is a franchise location, the owner should be commended. If it's corporate, then it sets the standard for how all fast food joints should operate. It doesn't get a 5th star, well, because jeeez it's still fast food.
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