I contacted Bryan a few weeks back to get a quote on replacing the resin in my water softener as the water pressure in my house dropped and the resin bed was due for a change. Without even knowing my name, Brian was on the phone with me for 20 minutes explaining the ins and outs of the softener system and the reason for the drop in water pressure. After calling a few other places, I realized that Brian not only had the most complete explanation, but also had the most competitive price to replace the resin.
I had to schedule about a week out since he was booked up, but he arrived as promised and quickly went to work. He was extremely nice and chit chatted with me on and off during his few hours at my house. There were a few unforseen problems that he addressed with me and came up with a solution that would work for both of us. His company name stayed true to it's word "Integrity" and after all was said and done, kept to his quoted price even though the job turned out to be a bit longer and messier than originally anticipated.
Bryan communicated throughout the entire service and kept me informed of what was going on, and stayed until the job was done (it was dark by then!).
Don't hesitate to call Bryan.