Out of all of the places I've eaten at on the strip, Tao has to have the worst customer service at a high-end Vegas restaurant on the strip. It was as if they were doing everything they could to get us in and out as fast as possible. The individual assisting our waiter kept taking our food before we were done - even after I told him to stop. After spending $100 a plate I'd like to finish my food.
After all of this, I tried desperately to speak to a manager without any luck. It was as if the employees at Tao were intentionally preventing me from speaking with a manager because they were afraid they'd get in trouble. They told me that I had to talk to the general manager. I called twice and they finally transferred me to his voice mail which obviously wasn't the general manager. Seems like something a general manager shouldn't be handling anyway.
The food was okay. We ordered Peking Duck. I've had better. The only good thing the whole night was our waiter Dave.
After my experience here, I am telling everyone I know not to eat here.