I unfortunately went here under bad circumstances. My dog was getting old and I had just taken her to another Animal Hospital in the area. They wanted to charge me over $600 in tests before even considering putting her to sleep. I've had my dog for 5 years and knew that she wasn't doing well. The decline in her health happened over the last couple of weeks and I could tell she was suffering. I didn't want to put her through all those tests and agony over weeks, months or years just to keep her around for myself.
I decided to find another place in the area. I happened to do a google search and found Pinnacle Peak Animal Hospital. I called and told the receptionist the story and he put me on hold then asked if I could come by in 15 minutes. Luckily I was just down the street.
I don't know which doctor I saw (I was too emotional to ask). It was a tough day and I had made a tough decision, to put my dog to sleep to end her suffering. The doctor I saw understood. She had me sign the paperwork and explained everything to me in detail.
I left hysterical because I had just left my dog (a family member) in the hands of complete strangers. I was still struggling with the decision I had just made but as I left expecting to pay a bill to my shock and amazement they said don't worry about it.
I couldn't believe it. I asked again how much it would be. My dog was like one of my kids, money wasn't my concern, it was her well being. The receptionist said the doctor took care of it and not to worry. The kindness and compassion shown to me by the doctor and the staff was one I have not experienced in a long time. I'm sad that I no longer have my dog but know that on that day I left her in good hands.