The staff is always friendly and helpful, however..... the consultants that your order your glasses/contacts through are atrocious.
I stopped coming here years ago because I always had problems ordering my glasses. Come back and similar issues.
On the day of my appointment, the gentleman was upset because I didn't want to order new frames, just lenses and started giving me the cold shoulder. "Well can you be without your glasses for 7-10 business days? We can't measure anything here. It all has to be shipped out." Can you be without your glasses for that long?...... I left without ordering.
Came back a couple days later to try to order lenses again. The older woman has been ignoring me, talking snidely with her coworkers about my insurance in front of me. Talk about customer service.
Doctors and front desk staff though!!! 5 stars to them!!!!