What's great about this place? The atmosphere and the location.
What isn't great? We had very slow service, were told we were getting drink refills that never came. I've never seen so little soup for $4, I could see the bottom of the bowl when it came out. I thought the sausage in the soup would be flavorful but it was quite bland.
My coworker ordered a full salad and got a much smaller portion than should be expected for a main course. And the pizza is a complete embarrassment, looked like it came right out of a grocery store freezer and tasted like it, too. You should think that a place like this would have great Italian sandwiches, but another coworker remarked that it tasted no better than what's available at your generic pizza place.
I definitely won't be coming back, despite frequenting this area often for work lunches and to visit friends.