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| - If I could give negative stars, I would. This place was awful. One of the first things the salesman told us was that Planet Nissan is ranked #2 in the country. By the looks of the previous reviews and from our experience, 2nd to the bottom of the list would be more accurate. My husband and I were in the market for a 2010 Nissan Altima. I found a slate grey Altima on Planet Nissan's website for a very good price! ($21,998 with 15k miles) We live in San Diego and have been looking for a car for quite some time so we figured we could make the 5 hour trip to Las Vegas to check the car out! My husband called the dealership and spoke with Simeon. He was helpful and told my husband there was some "wiggle room" with the price. I was also in contact with the internet sales manager, Patricia. Patricia was very helpful and assured me that the car would still be available when we arrived. During our trip from San Diego to Las Vegas we encountered some traffic and I realized we would be about an hour late. I emailed Patricia at 10:30 am to let her know we would be about an hour late (our appointment to drive the car was at 1:00 pm). Since my husband and I were talking to two different people the message never got to Simeon that we were going to be late. He made us feel that we were such an inconvenience to him because we were late. He took the initiative to "speed up the process" and had the car detailed for us. Once the car was done we got to finally see it and it had a HUGE scratch on the bumper, which I was not too happy about. The car was beautiful though and drove so smooth! We went inside to talk numbers and Simeon sat us down. We told him we were interested in the car and would purchase if they could move the price down. He told us this was absolutely impossible and of course played his sales tactics. The only reason we traveled so far for this car was because he said they had "wiggle room". Another salesman, Dean, took Simeon's place because Simeon was working TWO clients at once, us and another couple. It amazed me HOW OFTEN these salesmen's phones went off! Dean even answered his wife's phone call! To me, this was so tacky and disrespectful. If you want my business, do not take personal phone calls in the middle of a sale. Dean came back to us reducing the fees by 450 dollars which we were shocked with. He insulted our intelligence and pretty much talked down to us the entire time. Not to mention his breath was ungodly and his fingernails were disgustingly dirty. From the minute we walked in I felt like we were a burden to this place and we were scolded for being late! After negotiations (well not really negotiations since they didn't come down on the price AT ALL) we walked out. I sent Simeon a message later that said we were unhappy with Dean's tactics and to thank him for his time. He, of course, wanted us to come back so he could make the sale but we refused. We headed back to San Diego and on the way stopped by two Nissan dealerships. We ended up buying a BRAND NEW Altima for only 1k more than the used car. Thanks Planet Nissan, you allowed us to buy a brand new car from an amazing dealer that treated us with respect! #2 in the country? FAT CHANCE.
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