I ordered Chili's to-go on Saturday night. The person I spoke with was friendly and took her time and I didn't feel rushed. She said it would be ready in 15 minutes and I got there in 20. My order was ready and the staff were very nice. The transaction was quick and I was out of there in no time. The fajitas and the Margarita Chicken was delicious. It was fresh. I had made additional requests for extra tortillas, honey mustard instead of ranch, and guacamole. Everything was there. I am very satisfied with my experience.