We went to try their bbt because of the positive reviews we heard, and maybe it was because we arrived later in the evening, but our experience was pretty bad. We waited in line for more than 15 mins to only reach the cashier to say they had no tapioca or grass jelly. What a disappointment, as we only mainly went for their flavoured Tapioca. We ordered the garden milk tea and alley trio milk tea. Upon waiting for our drinks they told us that they did not have enough black tea for my alley trio milk tea and would replace it with royal number 9. I could see the other guests, who waited just as long as we did, frustrated that a few of their specialty drinks were unavailable because of their lack of black tea and tapioca. However, I did enjoy their royal number 9 as it had a good fruity flavour to it. Their garden milk tea tasted a bit creamy to me and I'm pretty sure it was because they were running out of black tea lols. I'll be back during an earlier evening time to try their drinks again with tapioca.