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  • I usually really enjoy my time at Kelsey's, especially on Thursday's because of the half priced wings, but tonight I was thoroughly disappointed. From the service to the food, everything disappointed. Our waitress seemed highly preoccupied as she had a big party in the other room. We sat down at 7:40 and had to wait about 10 minutes to see our waitress. We already knew what we wanted but our waitress seemed extremely impatient and barely smiled or made eye contact. She took our order and left. We saw her again about 5 min later with our drinks and then we did not see anyone again until 8:30 with our order of wings that were cold at that point. We asked for new wings and they came back 20 min later with the same wings just double fried and still at the same temperature. Our waitress never really checked back in with us and no manager ever came to the table even out of courtesy. At the end our waitress informed us that the manager took off 20% because the wings were not perfect but when I checked the 20% off was only applied on the wings and nothing else that we had which amounted to 6.59$. My dad proceeded to get the manager because he was so annoyed and only then did we get the help we needed. The manager handled it as well as possible and offered us some free dessert . Anyway needless to say , I won't be back anytime soon and I won't recommend Kelsey's anymore. They need to train their waitstaff and managers. This was by far a true waste of money. Only giving two stars because the manager really tried at the end.
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