I've been here probably about 20 times in the last 4 months, typically for an onion Bagel with veggie cream cheese. The bagels and cream cheese are delicious.
I saw some review saying there was bad customer service but that is completely untrue of this place. These guys are definitely working hard behind the counter and I've never had a bad customer service experience here.
Knocking off one star because I wish the quality of breakfast sandwich would slightly improve, if so I would be here probably everyday.