Location/Service:
This is on Yonge/Gerrard, prime location for a quick snack - especially for Ryerson students nearby or if you're close to work. This is more of a come and go place - so seating are limited and not relatively good for large groups.
Service is a-ok - they are informative of the different menu selections and give any recommendations if you're lost on ordering.
Food:
I really like how it's freshly made and relatively fast; it's literally soarching hot when they hand it to you. I had the original large fried chicken with medium spice.
You can choose spice levels and for someone who's not good with spicy things, it was a little spicy for me.
The chicken itself is very crisp without a lot of bones (actual meat!). It's also not dry - which I like for any chicken-related dishes. Portion is well enough to fit a good afternoon snack.
A suggestion would be to maybe slice up the chicken into smaller pieces, which can make it a little easier if people want to eat it on the go or share it with other people.
But I would come back again to try other combos and one of their yogurt drinks!