There are two other plumbers that I have reviewed, and I would stand by those reviews. I had work done by a handy man service, they claimed to have many years of plumbing experience, and they advertised in trusted places. I have not reviewed them. I suppose every one can have a bad day, but I've had a huge repair bill, thankfully I have insurance. We keep finding issues from work performed by them. I've had Charity in for the third time to address new discoveries, eg. work that needed to be redone or corrected and showed up as a defect, now more than a month later. Charity was recommended by the company brought in to dry out my house.
As I said before, I will call Charity again, and I have. I also had Jim replace some aging valves, and make the repairs from the previous work. I wish I knew of Charity before any of this started.
Charity is my first plumber to call.
We don't need a maintenance contract. That's another reason to use Charity.