Called for delivery and ordered crab puffs and egg rolls for appetizers. Asked for extra sweet and sour to which we got none at all. I called and asked if they could bring us some, to which the replied no. I asked if we could get a discount, they replied no. I overheard the girl on the other end accuse me of yelling. I did not at any point yell. Slightly passive aggressive.....probably. So I had to drive and get the sweet and sour sauce to go on said crab puffs and egg rolls. When I got to the restaurant I asked to speak to the manager. She apologized and stated that no one had spoken to her about any of it, and stated that they would have had it delivered. The food is good, but the staff that answers the phones is lack luster at best.