Very good customer service! They did a special request that wasn't on the menu anymore but they said they could still do for me. My boyfriend got chicken and waffles. He is VERY picky about his chick and waffles. He said this is one of the best places he's ever had them. Their food was light and fresh tasting yet still very satisfying. We ended up going again for brunch the next day. The only draw back is waiting for the check. Overall was an excellent experience.