Not happy....have a very amiable labradoodle...they took 4 hours and he came home looking like a poodle which I expressly didn't ask for and they sliced his nose....started bleeding again when we got home....I don't understand ....I'm not a professional but have groomed my dog most of his two and half years of life....without hurting him....the two times I was too tired to do it myself he was injured by a supposed professional....WTF!