I wanted a very simple procedure done. I had a consult with Dr Philpott and decided to hire him, his cost was less than any other consult I'd had. I gave a deposit then came back in for my pre-op appt. At this appt I was given a stack of paperwork to sign. The procedure description was incorrect so I pulled those papers out and didn't sign. There was also 2 pages stating I couldn't do an online review. At all. Really??? I see lots of online reviews for Dr Philpott. So I brought those two issues to the finance person and she was annoyed and sarcastic about the procedure description. She stated I must be very detailed oriented. It's surgery... so yes. When I questioned the online review paperwork she said sign it or we will refund you your deposit. I mentioned the online reviews I see... she said they ask people to write them. Oh. So the unhappy clients aren't allowed to write them, and hand picked clients are? They refunded my deposit. Clearly they don't like to be questioned.