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| - I want to give Plum a better rating, I really do. I would go for three and a half stars if possible.
Overall, the decor and location are great. I only go to Plum for the sushi, which I can safely say is excellent. The prices are reasonable and the quality is fantastic. However, it is the experience with the service here that brings down my rating.
The first time I had gone, it was a relativity slow day, and although our food did take a while to get to the table, it was nothing to complain about. I quickly forgot my annoyance by how wonderful and fresh the sushi was.
Onto my next visit: The service was literally one of the worth experiences I have ever had at a restaurant. I understand it is difficult during the crazy lunch rush for the servers, but once we placed our order we never saw her again. No one came to re-fill our water glasses, we were sitting at the sushi bar so the sushi chef gave us our food, and I then waited for almost 30 minutes for our check. When I realized she wasnt even coming over to our area, we went and gave our cards to the front of the house.
My biggest suggestion: block out a significant amount of time before you visit Plum.
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