I went here for a going away party yesterday and let's just say the service was great and the food was very subpar.
I ordered the Hot BBQ Beef with BBQ sauce instead of their other choice: gravy. Anyways, maybe I'm not used to sandwiches where the bun is smothered in tomato pasta sauce (nope! not BBQ sauce as the name implied!) but it was just horrible. The sandwich was cold and so were the fries. They weren't even crispy or salted enough.
I'm just glad our waitress was awesome and friendly otherwise this place would have gotten a 1/5 from me. I guess the only good thing is the location, which is in the downtown core, very close to Eaton's Centre and other great shops.
Meh.