So gross, we got two of the double check bowls and a burrito .. I was biting into my food and hurt my tooth, was thinking ew must be a chicken bone, nope... It was extremely stale rice. Then starting looking in all of ours and all the rice was hard as a rock. So gross. We just moved to this neighborhood and I've never had a problem with an El Pollo Loco until this store. Called the manager who was nice about everything but never apologized... And they wanted the food were disgusted with back(fair enough) I will never eat at this location again. If their rice is stale and old who knows what's going on with the rest of the food